Contact Monarch Threads & More

We’re here to help with questions about orders, sizing, shipping, returns, and products from Monarch Threads & More or Elevé by Monarch.

Email us at support@itsmonarch.com. Please include your order number if your message is about an existing order.

For the fastest help, include the item name, size, color, and any relevant photos when contacting us about a product or order issue.

Need sizing help before ordering?

Email support@itsmonarch.com with the item name, your usual size, and any fit questions. We’re happy to help you choose the best size before checkout.

Shipping and returns

Orders are processed within 1 to 3 business days. Standard U.S. shipping typically arrives within 7 to 10 business days after processing.

We offer 14-day easy returns on eligible unworn items. Please review the store’s refund policy for full return details.